AN EVALUATION OF EMPLOYEE PERFORMANCE APPRAISAL AND REWARD SYSTEM IN BANK PHB (PLATINUMHABIB BANK PLC)

AN EVALUATION OF EMPLOYEE PERFORMANCE APPRAISAL AND REWARD SYSTEM IN BANK PHB (PLATINUMHABIB BANK PLC)

ABSTRACT
Performance appraisal is the process and procedures used by organizations
to measure and appraise performance of employees within a certain period
of time, and are basically used for reward management, position adjustment,
and training for growth arrangement of employees. To an organization like
Bank PHB, performance appraisal is a kind of control in the management
process. It is the basis for employee to offer themselves for work and be
rewarded.
Presently, in Bank PHB supervisors are equipped with the adequate tools to
ensure that appraisals are done as at when due. This has impacted positively
on the performance of both the employees and the Bank.
Questionnaires and interviews were used as a means of collecting data for
the study. The data collected were analyzed using simple percentages. It
was found that in the evaluation of the performance of Bank PHB, the
appraisal and reward system of the employees play a very important role,
even though very few of them see the result of appraisal as not acceptable,
objective and fair. It was concluded that it is necessary to design and plan a
suitable performance appraisal system to be the tool of human resources
management, which will serve the purpose of promoting total business
management in Bank PHB effectively.

TABLE OF CONTENT

Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi

CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39
Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69

AN EVALUATION OF EMPLOYEE PERFORMANCE APPRAISAL AND REWARD SYSTEM IN BANK PHB (PLATINUMHABIB BANK PLC)