DESIGN AND IMPLEMENTATION OF FLIGHT INFORMATION SYSTEM (A CASE STUDY OF AIR NIGERIA, LAGOS STATE.)

ABSTRACT

This project was out of the necessity to address the inherent problems encountered by members of staff of Air Nigeria and their customers. The manual processes involved in the management of airline were critical examined and the flows noted.  The software so designed offers to a great extent, the solutions to these problems.  The project went further to ret the different techniques used in implementing the newly design software in order to facilitate a broader understanding of the design software by any user. Airline flight information system are used to track and maintain records of flight schedules, passenger reservations and seat assignments, aircraft loading, flight inventory, ticket purchases and fare tariffs. The modern airline reservation system also serves customer needs from beginning to end of each customer’s reserved flight, therefore laying out management tasks for each flight.

TABLE OF CONTENTS

Title page                                                                                ii

Approval page                                                                        iii

Dedication                                                                               iv

Acknowledgement                                                                   v

Abstract                                                                                  vii

Table of contents                                                                     viii

CHAPTER ONE

1.0            Introduction                                                                            1

1.1            The Background of study                                                        4

1.2            The relevance of study                                                   5

1.3            The scope of study                                                                  6

1.4            The objective of study                                                   7

CHAPTER TWO        

2.0            Literature Review                                                                    8

CHAPTER THREE

3.0            Research methodology                                                   19

3.1     Sources of data and information                                             19

3.2     Instruments for data collection                                                20

3.3     Research population                                                      20

3.4     Method of analyzing data                                                        21

3.5     Hypothesis formulation                                                 21

CHAPTER FOUR                

4.0            Data Analysis and Presentation of Result                     22

CHAPTER FIVE

5.0            Discussion of results and findings                                 34

5.1            Findings/problems Identified recommendation              35

5.2            Proof of Hypothesis                                                      36

5.3     Recommendations                                                                   39

5.4     Conclusion                                                                     40

Questionnaire                                                                42

Bibliography                                                                  46