Impact Of Knowledge Management On Organizational Competitiveness (A Case Study Of Afrimedia Technology)

IMPACT OF KNOWLEDGE MANAGEMENT ON ORGANIZATIONAL COMPETITIVENESS (A CASE STUDY OF AFRIMEDIA TECHNOLOGY)

TABLE OF CONTENTS

Title  Page – – – – – – – – – – i

Declaration         – – – – – – – – –         ii

Certification  – – – – – – – – – –        iii

Dedication  – – – – – – – – – –        iv

Acknowledgement  – – – – – – – – – v

Abstract  – – – – – – – – – – vi

Table of Contents – – – – – – – – – vii

CHAPTER ONE: INTRODUCTION

1.1 Background to the Study – – – – – – – – 1

1.2 Statement of the Problem – – – – – – – – 3

1.3 Research Questions- – – – – – – – – 4

1.4 Objectives of the Study- – – – – – – – – 4

1.5 Hypotheses of the Study- – – – – – – – – 4

1.6 Significance of the Study- – – – – – – – – 5

1.7 Scope of the Study – – – – – – – – – 6

1.8 Limitations of the Study- – – – – – – – – 7

CHAPTER TWO: LITERATURE REVIEW

2.1 Introduction- – – – – – – – – – 8

2.2 Evolution of Human Resource Management – – – – – 8

2.3 Concept of Training and Development – – – – – – 10

2.4 Concept of Performance and Performance Management – – – – 14

2.5 Types of Training – – – – – – – – – 17

2.6 Benefits of Training- – – – – – – – – 20

2.7 Reasons for Training- – – – – – – – – 23

2.8 Hard Versus Soft Skills Training- – – – – – – – 25

2.9 The Training Process – – – – – – – – – 29

2.10 Evaluation of Training and Development- – – – – – 31

2.11 Chapter Summary- – – – – – – – – 33

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Introduction- – – – – – – – – – 35

3.2 Research Design- – – – – – – – – – 35

3.3 Population of the Study- – – – – – – – – 36

3.4 Sample and Sampling Techniques- – – – – – – 36

3.5 Methods of Data Analysis- – – – – – – – 36

3.6 Justification of Techniques – – – – – – – – 38

3.7 Chapter Summary – – – – – – – – – 38

CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.1 Introduction – – – – – – – – – – 40

4.2 Data Presentation  – – – – – – – – – 40

4.3 Test of Hypothesis- – – – – – – – – 56

4.4 Summary of Findings – – – – – – – – – 65

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 Summary – – – – – – – – – – – 67

5.2 Conclusion – – – – – – – – – – 68

5.3 Recommendations – – – – – – – – – 69

Bibliography- – – – – – – – – – 72

Appendix- – – – – – – – – – 76