The Effect Of Training And Development On Employee Performance (A Case Study Of Rose More Hotels Uyo)

THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE (A CASE STUDY OF ROSE MORE HOTELS UYO)

Employee Performance

ABSTRACT

This study, sought to determine the impact of training on staff performance using RoseMore Hotel as a case study. The amount, and quality of training carried out varies from organization to organization due to factors such as the degree of external change and also the extent to which the organization supports the idea of internal career development. Simple random sampling was used to select staff for the study. A questionnaire was used to collect primary data from employees of Rosemore Hotel.Employee Performance A personal interview was held with the human resource manager as well as the training manager of Rosemore hotel. Employee PerformanceThe study assessed the training process of RoseMore Hoteland whether it has improved the performance of staff. The results showed that RoseMore Hotelhas both on-the-job and off-the-job training programmes and employees are well informed about training and development programmes in the organization. Every employee, no matter their educational background or level within the company had benefited from a training programme. However, the findings revealed that training practices and methods at RoseMore Hotelare not handled systematically and comprehensively. For the organization to be able to meet the challenges of change as well as productivity, there is the need to introduce other forms of training and development that can equally equip staff to perform better. It was recommended among other things, that the methods involved in training be dully followed to equip staff to perform better on the job. The firm is also advised to ensure that training program is evaluated to ensure its compatibility with changes within the insurance industry.Employee Performance

TABLE OF CONTENTS

Cover page

Title page

Certification    –      –      –      –      –      –      –      –

Dedication      –      –      –      –      –      –      –      –

Acknowledgment    –      –      –      –      –      –      –

Abstract  –      –      –      –      –      –      –      –      –

Table of content     –      –      –      –      –      –      –

CHAPTER ONE: INTRODUCTION

1.1  Background of the Study       –      –      –      –      –

1.2  Statement of the problem     –      –      –      –

1.3  Objective of the Study   –      –      –      –      –

1.4  Significance of the Study       –      –      –      –      –

1.5  Research questions –      –      –      –      –      –

1.6  The Scope of the study  –      –      –      –      –

1.7  Limitation of the study   –      –      –      –      –

1.8  Definition of terms used in the study    –      –

1.9  Organization of the study      –      –      –      –      –

CHAPTER TWO: REVIEW OF RELATED LITERATURE

2.1  Introduction    –      –      –      –      –      –      –

2.2  Concept of Budget and Budgetary control     –

2.3  Types of Budget     –      –      –      –      –      –

2.4  Merit and Demerit of Budgeting and Budgetary Control       –      –      –       –      –      –      –      –

2.5  Characteristics of a Budget    –      –      –      –

2.6  Budget Organization and Administration       –      –

2.7  Budget Preparation –      –      –      –      –      –

2.8  Zero Bases Budgeting (ZBB)  –      –      –      –

2.9  Budget processes and Human behaviour      –      –

CHAPTER THREE: RESEARCH DESIGN AND PROCEDURES

3.1  Introduction    –      –      –      –      –      –      –

3.2  Area of the study    –      –      –      –      –      –

3.3  Population of the Study  –      –      –      –      –

3.4  Sample and sampling techniques   –      –      –

3.5  Sources of data      –      –      –      –      –      –

3.6  Method of Data Collection      –      –      –      –

3.7  Method of Data Analysis –      –      –      –      –

CHAPTER FOUR

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

4.1  Introduction    –      –      –      –      –      –      –

4.2  Data Presentation   –      –      –      –      –      –

4.3  Data Analysis and Interpretation   –      –      –

4.4  Discussion of Findings    –      –      –      –      –

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

5.1  Introduction    –      –      –      –      –      –      –

5.2  Summary       –      –      –      –      –      –      –

5.3  Conclusion      –      –      –      –      –      –      –

5.4  Recommendation    –      –      –      –      –      –

References      –      –      –      –      –      –      –

Appendix –      –      –      –      –      –      –      –

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