A STUDY OF THE ROLE AND PERFORMANCE EFFECTIVENESS OF PROFESSIONAL SEC…

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A STUDY OF THE ROLE AND PERFORMANCE EFFECTIVENESS OFPROFESSIONAL SECRETARIES IN SELECTED GOVERNMENT METROPOLIS

 A STUDY OF THREE
SELECTED GOVERNMENT PARASTATALS

TABLE OF CONTENT

Title
Page                                                                                         

Approval
page                                                                                 

Dedication                                                                                        

Abstract                                                                                           

Acknowledgement                                                                                     

Table
of content  

                                                                              

CHAPTER ONE

1.       Introduction 

1.1           
Background of study

1.2           
Statement of problem

1.3           
Purpose of study ‘

1.4           
Significance of the study

1.5           
Research question

1.6           
Definition of terms

1.7           
Profession

1.8           
Professionalism

1.9           
Effectiveness

1.10      
Selected government

CHAPTER TWO

2.                
Review of Literature

2.1           
What is a professional

2.2           
Appraisal of the definition

2.3           
Definition of a secretary

2.4           
The role of secretaries in
government parastatal in Enugu
metropolis

2.5           
The relationship between the
secretary and Executive

2.6           
Duties and Business attributes of a
secretary.

2.7           
Qualifications

2.8           
Formal Education and Training

2.9           
Experience

2.10      
List of professional Development
Activities.

2.11      
Summary

CHAPTER THREE

3.       Methodology

3.1           
design of study

3.2           
Area of study

3.3           
Population of the study

3.4           
Sample and sampling

3.5           
Instrument used  for data collection.

3.6           
Administration of questionnaire

3.7           
Validation of the instrument

3.8           
Method of data collection

3.9           
Method of data Analysis

CHAPTER FOUR

4                  
Data presentation and results

4.1           
Discussion of findings

CHAPTER FIVE

5                  
SUMMARY implication and
recommendations

5.1           
Summary of findings

5.2           
Conclusion

5.3           
Recommendation

5.4           
Suggestion for further studies

5.5           
Limitation of the study 

5.6           
References

5.7           
Appendix 

 

 

 

CHAPTER ONE

INTRODUCTION

1.1           
BACKGROUND
OF THE STUDY
 

In this world it is known that professions have remarkable
features that differentiation them from other professions depending on the
effectiveness of the profession.

The layman’s idea about a profession is the nature of the job
carried out by the members of the profession and its importance to the society.
This is the reason it is mostly agreed that medicine and law are the only
professions existing before the advent of the industrial revolution.

In
recent past, secretarial profession was not regarded medicine and law
irrespective of the indispensability of its service to the survival and growth
of any organization.

Secretarial profession requires expertise training education
and moral conduct. The position of secretaries then was not something to write
home about, in a research carried out by carr-saunders (1964) confirmed the
deteriorating social position of secretaries at that period when the issue of
whether or not secretaries deserve the more honour to be consulted when matters
affecting the conditions of their services are made. Secretaries were then
regarded by people as more servant”.

Secretarial profession was the product of commercial school
with in that period, those who attended commercial schools, were regarded as
secretaries but in actual sense they ware typists.

However curriculum used in training of secretaries at the
advent of industrial revolution changed to new techniques and equipment. Carr-
Saunders (1964) also stated that  the rise
of the secretarial profession took place almost in our own time and may be
traced down to profound changes which have come over the educational world.

Secretarial profession in Nigeria today is distinguished as
one of the profession that exist as a result of its immense contributions to
commercial social and political growth of any nation. It is  generally conceived as an instrument for
achieving national growth, more so now that there is urhant need for it.

However, the main reason for this research is to clearly
examine and determine those vital effectiveness that secretaries under
toot  to ensure continued professional
growth witnessed through the efficiency of their continued service to mankind.
The excellent performance of secretaries in their fields. Are most needed now
that Nigeria
has gone computerized like the European countries.

Companies and Ministries require the services of competent
personnel like the secretaries to help them achieve their organizational goals.
As a result the image of  secretaries is
coming to receive a great credit in this are and has helped the Nigerian youth
to pick interest in secretarial course which labour market. The efficiency and
proficiency of these secretaries depend extensively on the quality of grooming
they received from their various schools and instillation of higher leaning

1.2           
STAEMENT
OF PROBLEM
 

Since our institution of higher learning are determined
towards producing  adequate manpower
capable of undert5aking secretarial jobs in today’s ministering these
secretaries  who make organization
objective releasable must have to carry out some personal activities meant for
and therefore  result in the perfection
of their performance .

The
problem now is what impede the professional growth of the secretarial profession
are yet know.

1.3           
PUROSE
OF THE STUDY
 

The main purposes of this study
are:


1        To find
out the type of professional growth activities that secretaries engage in to
improve their professional effectiveness and efficiency.

2.
      To find out how often these
secretaries engage in such activities. 

3.                
To find out who organization and
finances these activities.

4.                
Determine whether these secretaries
within the vicinity of the study are satisfied with the professional growth
activities which they had at one time or the other engaged.

5.                
Determine alternative suggestions
about appropriate development of these secretaries.

1.4           
SIGNIFICANCE
OF THE STUDY 


The result of the study will help to expose the secretaries
and to the type of performance that they would engage in for their professional
development. It will be of great help to selected government parastatal
particularly in Enugu Metropolis to determine the type of professional
development activities they would engage their secretaries in.

Finally it will help carry out research studies on related
topics. 

1.5           
RESEARCH
QUESTIONS
 

1.                
What type of professional  growth activities performance effectiveness
do secretaries engage in ?

2.                
How often do you engage in
professional performance effectiveness?

3.                
Who organizes and finance these
activities?

4.                
How does these professional
performance affect your activities?

5.                
What problem do secretaries
encounter from engaging in professional growth effectiveness?

1.6           
DEFINITION
OF TERMS PROBLEM

This
is a difficult perplexing matter or question raised for an inquiry or
consideration.

1.7     PROFESSION:

This is a type of higher grade,
non- manual occupation with both subjectivity and objectivity recognized
occupational status possessing a well defined area of study or concern, and
providing a definite service after attending advance training and education.

1.8           
  PROFESSIONALISM

This can be defined as behaviour, activities, aims or
qualities that characterize a profession.

1.9     EFFECTIVENESS


Things to be done

1.10   SELECTED GOVERNMENT PARASTATALS

 This refers to any chief executive of
government parietals in Enugu Metropolis that help the higher institutions of
learning to offers secretarial subjects to students of varying abilities,
interests and aims.


This material content is developed to serve as a GUIDE for students to conduct academic research

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